Have a pressing issue or problem with your GMB listing and need help getting it resolved?
Well, then you’ve come to the right place. Let the experts at GMB Gorilla get you through the darkest parts of the digital jungle! 🌴
Our Google My Business Support Service is designed to help you when you have a problem that you can’t figure out or get an answer from Google. Our team works with Google My Business representatives every day and can help you successfully navigate the system to get the resolution you need.
We resolve issues with Google Business Profiles daily – let us help you out too!
Google My Business Support Service Overview
The GMB Gorilla Google My Business Support Service allows you to work with a Gorilla-Certified™ GMB expert that has the experience working with Google to solve your profile issues. They will act as your liaison and handle all communications until a final resolution is made, saving you a ton of time.
With Google My Business Support, your profile will initially be optimized for your targeted search phrases and local market. This profile optimization process includes the following:
The Google My Business Support Service has been used in the past to resolve issues such as:
- Account or Listing Recovery
- Account Suspension
- Duplicate Listings
- One Time Profile Updates
- Malicious Profile Edits
- Verification Delays
If you have any of these issues right now and you want to quickly solve them, we can help.
How Our Google My Business Support Service Works
The Google My Business Support Service is an easy alternative to doing it yourself:
1. You Tell Us About Your Problem
After purchasing our support service, you’ll get connected with your own GMB Gorilla account manager., Your Gorilla-Certified™ account manager will be in contact with you to learn more about your current issue, collect information, and discuss next steps. In certain cases, like if you want us to edit your listing directly, we will require managerial access to your profile. Any access to listings that may be required will be discussed at this step.
2. We Investigate and Collect Information
With your side of the story in hand, our next step is to do some research and collect information about the issue in order to properly create a ticket with Google. It is important that problems are approached the right way in order to avoid delays in resolution and miscommunications that can happen all-too-often with Google My Business support. If your issue doesn’t require intervention from Google, we will work to create an action plan to resolve it during this step.
3. We Create a Ticket on Your Behalf
Armed with all the details, we will craft and enter a ticket with Google that properly describes what happened and why you should not have been affected. While we do not have any special insiders at Google, our experience creating these tickets created a very high positive resolution rate and earned Gorilla his King of the Jungle crown. 👑
4. We Work on Your Behalf to Get Positive Resolution
We’d love to tell you that all we do is submit one ticket and get the problem solved immediately, but they don’t all go that way. Sometimes, additional information might be required. In other cases, there is a grey area that’s open to interpretation and the Gorilla needs to take the time to properly plead your case. In any case, we do the dirty work to make sure you get accurate information and a headache-free experience, so you have the highest chance of a positive outcome. If your resolution doesn’t require Google intervention, we will likely just solve your issue or advise you on why a positive resolution may not be possible.
What Customers Say About Google My Business Support
They were able to get a number spammy competitor profiles removed from my clients local area.
– Matt Payne, Marketing Consultant
Google accidentally marked one of listings as a duplicate, and within 2 days GMB Gorilla had it showing up again.
– Sydney, IOIO Studio
Google My Business Support Service FAQs
Can’t I just fill out a ticket with Google myself?
Yes, you 100% can do this yourself. Similar to our other services, you can always do them yourself. For some, the DIY mindset works well. We also know that many people prefer to spend their time and energy on other areas of their business, rather than battling Google My Business all day long like we do. 💪
How much does it cost if I have more than one listing?
No. We do not have any special insider at Google or mythical partner access. We credit our success to years of experience with Google, GMB profiles, and the common problems that many users face when trying to manage and optimize their listings.
Do you offer any guarantees or refunds?
No. We are not Google, and ultimately we cannot guarantee that your issue will be positively resolved. We are being paid to do everything we can on your behalf and pull out all the stops to get a decision in your favor.
Other Google Business Profile Services
Google Profile Management
Our Google My Business Management Service gives you a hands off solution for generating greater visibility and more business from your GMB listing.
This monthly recurring service is built to ensure that your listing is not only enhanced and optimized, but a powerful tool for promoting your business. Features include new posts weekly, adding and responding to QA, requesting and responding to reviews, uploading photos and videos, as well as updating information as it changes.
Complete with a dedicated Gorilla-Certified™ account manager and monthly reporting, we’ll even fight spammy profiles in your area making this the most complete GMB Management Service ever!
Google Profile Optimization
Our Google My Business Optimization Service is ideal if you already have a GMB listing, but you aren’t 100% sure if you’re doing everything you can to maximize your results.
Instead of spending months researching best practices, and weeks trying to implement those ideas, our Google My Business Optimization Service can get you expert-level results without all the effort.
With this service you will work directly with one of our Gorilla-Certified™ GMB experts who will audit your existing listing, and then lead the implementation of an action plan designed to bring your listing to the top of the local pack.
Google Business Profile Setup
Our Google My Business Setup Service is the best way to get started if you don’t already have a GMB listing and don’t want to go through the pain of setting it up yourself.
With this service, one of our Gorilla-Certified™ GMB Experts will take the time and hassle out of properly claiming, verifying, and setting up your Google My Business listing for maximum visibility.
We have set up over 1,000 listings over the past five years, and our streamlined process gives you a listing that’s distinguished from all the other competition in this digital jungle. 🌴
Let the Gorilla use his brain and braun to make setting up your GMB profile easy!