{"id":1991,"date":"2020-07-31T11:05:23","date_gmt":"2020-07-31T11:05:23","guid":{"rendered":"https:\/\/repcheckup.com\/?p=1991"},"modified":"2020-07-31T11:05:23","modified_gmt":"2020-07-31T11:05:23","slug":"how-to-remove-google-reviews","status":"publish","type":"post","link":"https:\/\/gmbgorilla.com\/how-to-remove-google-reviews\/","title":{"rendered":"How to Remove Google Reviews"},"content":{"rendered":"\n

Let\u2019s say you\u2019re a business owner who just had an amazing<\/em> interaction with a customer. You do your due diligence and ask if they would leave you a review on Google and they tell you they absolutely will. Then a couple of days later, you log on to your Google My Business<\/a> dashboard to read their glowing review. It\u2019s everything you ever expected, but another review suddenly catches your eye. This time, it\u2019s a negative review, and what\u2019s worse is that it\u2019s from a customer you don\u2019t recognize ever working with. <\/p>\n\n\n\n

This can definitely ruin your day, but, luckily, there\u2019s a process in place to flag a review for removal with Google, and as a business owner there are steps you can take to manage these types of reviews with grace. Let\u2019s get into it. <\/p>\n\n\n\n

In this post, you\u2019re gonna learn:<\/strong><\/p>\n\n\n\n

  1. How to Remove Google Reviews<\/a><\/li>
  2. How to Seek Help on Reviews on the Google My Business Forum<\/li>
  3. How to Tweet to Google My Business to ask for help with removing a review<\/li><\/ol>\n\n\n\n

    So break down what you can do when you\u2019re faced with the situation we described above. <\/p>\n\n\n\n

    1. How to Remove Google Reviews<\/strong><\/h3>\n\n\n\n

    The process to actually remove a review on Google isn\u2019t a quick one. As much as you might want to, you aren\u2019t going to find a simple \u201cDelete\u201d button next to the reviews you don\u2019t like. The primary way to get the process started is to contact Google about the review you are concerned about and let them take it from there. <\/p>\n\n\n\n

    Just know that when it comes to removing a Google Review, it\u2019s more likely to happen if the review is fraudulent or violates Google\u2019s review policy. Online reviews are not<\/em> likely to be removed simply because they are negative. <\/p>\n\n\n\n

    In your Google My Business dashboard with your reviews, click on the three dots in the top right corner that get you to more options. <\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    From that menu, you want to select \u201cFlag an Inappropriate\u201d and from there you can let Google know why it is you are concerned about the review. Just understand that in the end, it will ultimately be up to the team at Google to determine if the review you are flagging should stay or go. <\/p>\n\n\n\n

    Since that\u2019s the case, it emphasizes the importance of responding to all of your reviews, which brings us to our next point. Read on! <\/p>\n\n\n\n

    2. How to Seek Help on Reviews on the Google My Business Forum<\/strong><\/h3>\n\n\n\n

    Oftentimes, it\u2019s helpful to seek advice from a community that can relate to what you\u2019re going through. That\u2019s where the community forum for Google My Business comes into play. In an instant, you\u2019re surrounded by advice. Best of all, you\u2019ll find feedback from other business owners, but also from moderators of the team behind the Google My Business platform to answer any questions you might have. <\/p>\n\n\n\n

    To get to the community, head over to: https:\/\/support.google.com\/business\/community<\/a>
    <\/p>\n\n\n\n

    From there, you can use the search bar to type in the issue you are dealing with. For example, a quick search for \u2018how to remove a Google review\u2019 <\/strong>will present you with a list of helpful articles, forum posts, and community answers to help you out with your specific situation.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Here\u2019s an example of someone posting a concern about removing a Google review:<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    3. How to Tweet to Google My Business to ask for help with removing a review<\/strong><\/h3>\n\n\n\n

    Each month, Twitter has hundreds of millions active users. Millions of tweets go out from businesses who are interacting directly with their customers. Well, if you<\/em> can engage with your customers this way, surely you can also reach out to Google for assistance with removing a Google review. <\/p>\n\n\n\n

    The handle to tweet at is @GoogleMyBiz <\/strong>and you can easily tweet at them publicly about your concern or question. Alternatively, you can send them a direct message by clicking the \u2018envelope\u2019 icon on the @GoogleMyBiz profile page. <\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Looking at the \u2018Tweets & Replies\u2019 portion of their profile, you can see that the Google My Business team is answering a bunch of questions that people are sending to them pretty much throughout the entire day. <\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    Tips to Remember<\/strong><\/h2>\n\n\n\n

    It very common as a business owner to see a negative review or possibly a fraudulent review, and immediately want to delete that review. But in the world of online reputation management, online reviews are important for the public to gauge the experiences of others who have dealt with your business. They help paint an honest picture of what it\u2019s like to be one of your customers. That\u2019s why Google simply doesn\u2019t allow you to easily erase the reviews you don\u2019t want others to see. Instead, of a review is in violation of Google\u2019s review policies, or is possibly fraudulent or fake, there\u2019s a process in place to flag that review as inappropriate. <\/p>\n\n\n\n

    Google also just recently launched a new form for business owners who think a review is fradulant or breaks the Terms of Service. This form is known as the \u201cBusiness Redressal Complaint Form,\u201d and you can enter more information to try and have a review taken down.<\/p>\n\n\n\n

    Running a successful business can be a rollercoaster, and many times the journey isn\u2019t perfect. That\u2019s why understanding the best way to deal with negative reviews and how to stay on top of and respond to the reviews you receive, will make you a better business owner.<\/p>\n","protected":false},"excerpt":{"rendered":"

    The process to actually remove a review on Google isn\u2019t a quick one. You aren\u2019t going to find a simple \u201cDelete\u201d button next to the reviews you don\u2019t like. The primary way to get the process started is to contact Google about the review you are concerned about and let them take it from there. <\/p>\n","protected":false},"author":1,"featured_media":3221,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,6],"tags":[],"_links":{"self":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts\/1991"}],"collection":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/comments?post=1991"}],"version-history":[{"count":0,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts\/1991\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/media\/3221"}],"wp:attachment":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/media?parent=1991"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/categories?post=1991"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/tags?post=1991"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}