{"id":3031,"date":"2020-10-01T13:27:20","date_gmt":"2020-10-01T13:27:20","guid":{"rendered":"https:\/\/gmbgorilla.com\/?p=3031"},"modified":"2022-09-07T02:55:01","modified_gmt":"2022-09-07T02:55:01","slug":"add-qa-google-my-business","status":"publish","type":"post","link":"https:\/\/gmbgorilla.com\/add-qa-google-my-business\/","title":{"rendered":"How to Add Q&#038;A to GMB"},"content":{"rendered":"\n<p>Tired of hearing the same questions over and over again? It\u2019s time to give the people what they want \u2013 answers!<\/p>\n\n\n\n<p>Much like you\u2019ve come here to ask the king of the jungle to share his infinite knowledge of GMB, your customers want to learn more about your business. It\u2019s high time that you start using <a class=\"rank-math-link\" href=\"\/google-my-business\/\">Google My Business<\/a> to your full advantage and add Q&amp;As to your profile so that potential customers can learn more about your business to make a better buying decision without ever having to call and ask!<\/p>\n\n\n\n<p>If you want to learn more about how to add Q&amp;A to your Google My Business profile, here\u2019s what you need to know:<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"How to Add a Q&amp;A to your Google My Business: Ask The Gorilla #15\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/24Cq78tPYrA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Adding Q&amp;A to Your Google My Business Profile<\/h2>\n\n\n\n<p>Here\u2019s the thing: adding questions to your Q&amp;A isn\u2019t a super straightforward process. You\u2019ll need to go through several steps to prepare and get your Q&amp;As posted and answered. The process looks a little like this:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Prep Work:<\/h3>\n\n\n\n<ol><li>Create FAQ sheet<\/li><li>Create detailed answers to each question<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Adding Q&amp;A to Your Profile:<\/h3>\n\n\n\n<ol><li>Log into Google Using a Personal Account<\/li><li>Click the \u201cAsk a Question\u201d button<\/li><li>Enter your question and hit \u201cPost\u201d<\/li><li>Repeat the process for all the questions you have!<\/li><\/ol>\n\n\n\n<h3 class=\"wp-block-heading\">Answering Q&amp;As on Google My Business:<\/h3>\n\n\n\n<ol><li>Search for your business using a Google account that has admin access to the GMB profile<\/li><li>Select \u201cSee All Questions\u201d<\/li><li>Find a question you\u2019d like to answer and click \u201cAnswer\u201d<\/li><li>Type your response and hit \u201cPost\u201d<\/li><\/ol>\n\n\n\n<p>To make sure you feel confident enough to swing to that next highest branch, here\u2019s a breakdown of what you need to do.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Add Q&amp;As to Your Profile:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Search for your business on Google under a personal Google account.<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1022\" height=\"661\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/search-for-your-biz.png\" alt=\"\" class=\"wp-image-3032\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/search-for-your-biz.png 1022w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/search-for-your-biz-300x194.png 300w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/search-for-your-biz-768x497.png 768w\" sizes=\"(max-width: 1022px) 100vw, 1022px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2. Once you have found your business\u2019s profile, click the \u201cAsk a question\u201d button<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"647\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/ask-a-question-1024x647.png\" alt=\"\" class=\"wp-image-3033\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/ask-a-question-1024x647.png 1024w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/ask-a-question-300x190.png 300w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/ask-a-question-768x485.png 768w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/ask-a-question.png 1079w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3. Enter your question and hit \u201cPost\u201d<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"407\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/post-response.png\" alt=\"\" class=\"wp-image-3034\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/post-response.png 602w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/post-response-300x203.png 300w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Tip from the Gorilla: Make sure to carefully select questions that will let people know more about your business. That includes information about services, packages, the team, and more!<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. Repeat the process for all the questions you have!<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"649\" height=\"400\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/ask-another-question.png\" alt=\"\" class=\"wp-image-3035\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/ask-another-question.png 649w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/ask-another-question-300x185.png 300w\" sizes=\"(max-width: 649px) 100vw, 649px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to Answer Your GMB Q&amp;As:<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. Search for your business on Google using the account that has admin access to the profile<\/h3>\n\n\n\n<p>You\u2019ll know you\u2019re in the right place if you see more options to manage your GMB profile directly on the search results page.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1021\" height=\"648\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/your-business-on-GMB.png\" alt=\"\" class=\"wp-image-3036\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/your-business-on-GMB.png 1021w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/your-business-on-GMB-300x190.png 300w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/your-business-on-GMB-768x487.png 768w\" sizes=\"(max-width: 1021px) 100vw, 1021px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">2. Click on \u201cSee all questions\u201d<\/h3>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh3.googleusercontent.com\/BgkOmzHDCPWLmFFGeQKKLmbffBJoY3Lu_bjEtusQY8CiS4RQOFSwsrcuN9Gyupb2ZzmTI3iFxXXCgtqHRpHR4g4qnzpYsUX8MhxCpUuUa1jNr_Np57SA_pVkMPYtHXPOGTamDeO0\" alt=\"\" title=\"\"><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">3. Find an unanswered question and click \u201cAnswer\u201d<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"606\" height=\"639\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/answer-question.png\" alt=\"\" class=\"wp-image-3037\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/answer-question.png 606w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/answer-question-285x300.png 285w\" sizes=\"(max-width: 606px) 100vw, 606px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">4. Type in your response and click \u201cPost\u201d<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"407\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/post-response-1.png\" alt=\"\" class=\"wp-image-3038\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/post-response-1.png 602w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/post-response-1-300x203.png 300w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">5. Respond to more questions!<\/h3>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"599\" height=\"394\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/answer-more-questions.png\" alt=\"\" class=\"wp-image-3039\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/answer-more-questions.png 599w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/answer-more-questions-300x197.png 300w\" sizes=\"(max-width: 599px) 100vw, 599px\" \/><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Bonus Tip from the Gorilla: Double check your response, edit if needed by clicking the three dots icon and selecting edit. You can then tweak your response and click \u201cPost\u201d to finalize the edits.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"602\" height=\"611\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/want-to-edit-your-response.png\" alt=\"\" class=\"wp-image-3041\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/want-to-edit-your-response.png 602w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/want-to-edit-your-response-296x300.png 296w\" sizes=\"(max-width: 602px) 100vw, 602px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"603\" height=\"634\" src=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/edit-response.png\" alt=\"\" class=\"wp-image-3040\" title=\"\" srcset=\"https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/edit-response.png 603w, https:\/\/gmbgorilla.com\/wp-content\/uploads\/2020\/10\/edit-response-285x300.png 285w\" sizes=\"(max-width: 603px) 100vw, 603px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Why Is It Important to Get GMB Q&amp;As?<\/h2>\n\n\n\n<p>Getting GMB Q&amp;As should be an essential part of any business owner\u2019s digital strategy. Instead of having an influx of customer calls asking similar questions, you can share this information directly through your profile. Will that stop everyone from calling you? No! But we want them to call in to schedule a reservation after reading about your most popular dishes on your Q&amp;A.<\/p>\n\n\n\n<p>Displaying good information through your Q&amp;As is another way to help potential customers develop trust with your business. They will be able to see your answers and pick up on subtle cues, like the friendly and informative tone of your response, which can distinguish you from your competitors.<\/p>\n\n\n\n<p>Finally, it\u2019s important to keep in mind that Google uses <em>content<\/em> to determine what shows up on the SERPs. If your Q&amp;As match up to what people are searching for, your business may be more likely to show up. If your answers include keywords related to your business, even better!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Ready for expert help?<\/h2>\n\n\n\n<p>On average, we save business owners 18 hours a month by managing their Google My Business profile. But, really, that perk barely scratches the canopy. GMB Gorilla has the brawn and the brain needed to make sure you have a fully optimized profile \u2013 Q&amp;As included! Let us help you. <a href=\"https:\/\/gmbgorilla.com\/?utm_source=site&amp;utm_medium=blog&amp;utm_campaign=GMBG%20How%20to%20Edit%20My%20Business%20on%20Google#works\">Learn more about our easy onboarding process and simple management package.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>It\u2019s high time that you start using Google My Business to your full advantage and add Q&#038;As to your profile so that potential customers can learn more about your business to make a better buying decision without ever having to call and ask!<\/p>\n","protected":false},"author":1,"featured_media":3042,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"_links":{"self":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts\/3031"}],"collection":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/comments?post=3031"}],"version-history":[{"count":2,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts\/3031\/revisions"}],"predecessor-version":[{"id":4631,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts\/3031\/revisions\/4631"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/media\/3042"}],"wp:attachment":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/media?parent=3031"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/categories?post=3031"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/tags?post=3031"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}