{"id":3494,"date":"2021-02-15T23:15:10","date_gmt":"2021-02-15T23:15:10","guid":{"rendered":"https:\/\/gmbgorilla.com\/?p=3494"},"modified":"2022-08-29T21:11:00","modified_gmt":"2022-08-29T21:11:00","slug":"how-to-reply-to-google-my-business-messages","status":"publish","type":"post","link":"https:\/\/gmbgorilla.com\/how-to-reply-to-google-my-business-messages\/","title":{"rendered":"How to Reply to Google My Business Messages"},"content":{"rendered":"\n<p><h2>How to Reply to GMB Messages (Video Guide)<\/h2>\n<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/a3PbebxmZPs\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"\"><\/iframe>\n<h2>Learn How to Reply to Messages on Google My Business<\/h2>\n<p>Connecting and communicating with your potential customers is more important than ever. While howling from the tops of the trees is my favorite way to communicate, my second favorite method is using <a href=\"\/category\/google-my-business\/\" class=\"rank-math-link\">Google My Business<\/a> messages!<\/p><\/p>\n\n\n\n<p>In this blog, you\u2019ll learn about the five steps needed to reply to messages on Google My Business. Best of all, you can reply to GMB Messages from customers on your phone by using the Google My Business app.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Replying to Google My Business Messages Using the GMB App<\/h2>\n\n\n\n<p>Google My Business likes to make things easy for businesses. So, using GMB Messages is no different! Just make sure that you have the app downloaded and then follow these quick 5 steps:<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 1: Open Your Profile in the GMB App<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/8PMX34Y36x1w3nwi0ILHgzQsurPJFoZ8TATKpfqunNuEUBflzf0Bu4g0DMOEZU-aAZJ784uy13XdS9LZ5rsm1yOcb9duUcWMg8BMixscTi0Ab9Q2fea-zAkbQGMFzO3Dr_Ubfw8c\" alt=\"\" title=\"\"><\/figure>\n\n\n\n<p class=\"has-text-align-center\"><strong>Tip from the Gorilla: Don\u2019t have a GMB profile yet to log into? Check out this blog to learn <\/strong><a href=\"https:\/\/gmbgorilla.com\/claiming-google-my-business\/\"><strong>how to claim your business on Google My Business<\/strong><\/a><strong>, this guide on <\/strong><a href=\"https:\/\/gmbgorilla.com\/get-on-google-my-business-maps\/\"><strong>how to get your business listed on Google Maps<\/strong><\/a><strong>, or <\/strong><a href=\"https:\/\/gmbgorilla.spp.io\/contact\/helpdesk?_ga=2.133394568.765525816.1613427042-488932520.1592577795\" target=\"_blank\" rel=\"noopener\"><strong>contact us for expert help setting up your account<\/strong><\/a><strong>!<\/strong><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Step 2: Select \u201cCustomers\u201d<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/E-ZLwwaGdKmW1XuxJnDg8B6d6BeAkNVno7zfn6Mas5nxQgjX3lmUIKRmAUvaxErrV4OhmQhCeVu0m5i7x604C1wQ1DrLFbS9u5zVlNosnyr15ed8sjX6HP9s7_Wj8AwApWdvwVg3\" alt=\"\" title=\"\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 3: Click \u201cMessages\u201d<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh4.googleusercontent.com\/JrL-blG4b5NVH-EJbZeNdc2tj7CIQHyuaZ01Q_JKSYvKwqJka_8ighNQ-TjKsd2qKkYWm3YoOEctQk9u4zRws2c_nCYeFY0ck1n2vVQ4-z2X0HeSBrGcgspXSQthIy_4m-NCq9ff\" alt=\"\" title=\"\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Step 4: Click on a Message to View it<\/h2>\n\n\n\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<h2 class=\"wp-block-heading\">Step 5: Send Your Response<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/lh5.googleusercontent.com\/WI2MM6HUHUnVwW9F6HLZFGK8dkHSPcz0OTIgRVaYmw7UeYKoYUTqwoK6kbgxaGZqFH178L2C_ZiEE08iEHcmNa4tAAkQG8Yvn4-OWnS2kO3ZhRBDMpcKZ80OxVKRtmSnyLh4oL_L\" alt=\"\" title=\"\"><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">How to Know When You Receive a GMB Message<\/h2>\n\n\n\n<p>One of the best parts of GMB Messages is the fact that you will receive a notification on your phone just like a text message, Facebook message, or email would!&nbsp;<\/p>\n\n\n\n<p>Depending on your phone, you may need to update your settings so that you\u2019ll get a banner, sound, or pop-up notification.&nbsp;<\/p>\n\n\n\n<p>Another major perk of using the GMB App to receive and respond to messages from your customers is that anyone who is logged into the App on their phone would get a notification! That means that you can give all of your business\u2019s managers access to the GMB account so that there\u2019s always coverage when it comes to responding to messages quickly.<\/p>\n\n\n\n<p><strong>Tip from the Gorilla: Don\u2019t Forget to Reply to Messages ASAP. When people send messages, they expect quick responses just like they would when they text a friend. Make sure you keep an eye on your phone to get notifications for new messages and respond as soon as possible.<\/strong><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Keep in Contact with Your Customers. Let the Gorilla Help You Make That Happen.<\/h2>\n\n\n\n<p>It\u2019s more important than ever to keep in contact with your customers. Don\u2019t let the competition get a leg up on you by adopting GMB Messages before you do. Let the Gorilla step in to guide you to the top of the food chain. <a href=\"https:\/\/gmbgorilla.com\/?utm_source=site&amp;utm_medium=blog&amp;utm_campaign=GMBG%20How%20to%20Edit%20My%20Business%20on%20Google#works\">Learn more about our easy onboarding process and simple management package.<\/a><\/p>\n\n\n\n<script type=\"application\/ld+json\">\n{\n \"@context\": \"https:\/\/schema.org\",\n \"@type\": \"BreadcrumbList\",\n \"name\": \"  Replying to Google My Business Messages Using the GMB App \",\n \"itemListElement\":\n [\n  {\n   \"@type\": \"ListItem\",\n   \"position\": 1,\n   \"item\":\n   {\n    \"@id\": \"#item1\",\n    \"name\": \" Step 1: Open Your Profile in the GMB App \"\n    }\n  },\n  {\n   \"@type\": \"ListItem\",\n  \"position\": 2,\n  \"item\":\n   {\n     \"@id\": \"#item2\",\n     \"name\": \" Step 2: Select \u201cCustomers\u201d \"\n   }\n  },\n    {\n   \"@type\": \"ListItem\",\n  \"position\": 3,\n  \"item\":\n   {\n     \"@id\": \"#item3\",\n     \"name\": \" Step 3: Click \u201cMessages\u201d \"\n   }\n  },\n{\n   \"@type\": \"ListItem\",\n  \"position\": 4,\n  \"item\":\n   {\n     \"@id\": \"#item4\",\n     \"name\": \" Step 4: Click on a Message to View it \"\n   }\n  },\n{\n   \"@type\": \"ListItem\",\n  \"position\": 5,\n  \"item\":\n   {\n     \"@id\": \"#item5\",\n     \"name\": \" Step 5: Send Your Response \"\n   }\n  }\n ]\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>In this blog, you\u2019ll learn about the five steps needed to reply to messages on Google My Business. Best of all, you can reply to GMB Messages from customers on your phone by using the Google My Business app. <\/p>\n","protected":false},"author":1,"featured_media":3495,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"_links":{"self":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts\/3494"}],"collection":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/comments?post=3494"}],"version-history":[{"count":1,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts\/3494\/revisions"}],"predecessor-version":[{"id":4457,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/posts\/3494\/revisions\/4457"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/media\/3495"}],"wp:attachment":[{"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/media?parent=3494"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/categories?post=3494"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gmbgorilla.com\/wp-json\/wp\/v2\/tags?post=3494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}